Technical Support

Université de Moncton

Technical Support

Université de Moncton

Technical Support

Université de Moncton

Technical Support

Université de Moncton

Steps to Reset your Password

Steps to Reset your Password

Step-by-step instructions to create a new password

UMoncton provides for each student a username (e.g. eab1234) and an associated email (e.g. eab1234@umoncton.ca). Students use these individual credentials (email and password) to access their mailbox, Office 365 products, and the university network.

Please note:

After a password change, you should update your password for all the registered connections including campus wireless networks and Office 365 applications.

 
Step 1: Access your ManiWeb account
  1. Navigate to https://www.umoncton.ca;
  2. Click on the quick access menu  in the upper right-hand corner, then click on Mon UMoncton;
  3. Étudiantes et Étudiants -> Select your Campus -> Mon UMoncton;
  4. In the section ‘Étudiantes et Étudiants’ select your campus:  Edmundston  -  Moncton  -  Shippagan;
  5. Sign in to your ManiWeb account: In the MANIWEB section, click “Ouvrir une session” and proceed depending on your case:

Case 1: You have a temporary NIP

  1. Enter your NI username (A00******) ;
  2. Enter your old NIP password (Temporary NIP);
  3. Click “Connexion”;
  4. Reenter the old NIP;
  5. Enter a new NIP;
  6. Reenter the new NIP.

Case 2: You already have a valid NIP

  1. Enter your user NI (A00******) and your NIP;
  2. Click ‘Connexion’.
 
Step 2: Change your password

Once logged in ManiWeb, follow the following steps to create a new password:

  1. Click on “Renseignements étudiants”;
  2. Click on ”Changement du mot de passe (sauf ManiWeb)”;
  3. Enter a new password;
  4. Reenter the new password;
  5. Click on the “Soumettre” button to proceed;
  6. Refresh the webpage until the status of your requested changes and then confirm these changes.

 

  Tips and tricks

Password expiration

  • The student password expires after 365 days; it is required to be changed at least once a year;
  • Before the expiry date of your password, you will be notified by a weekly email for up to four weeks reminding you to change your password;
  • If the expiry date of your password passes, all your access to the network and resources will be temporarily disabled until you change your password.

Ressources available to your student account:

  • The student account allows you to access essential IT resources such as:  
  • “Courriel et outils de collaboration”: Allows you online access to your email and collaboration applications accessible through Office 365;
  • The learning platform CLIC;
  • Wireless networks (eduroam, Umoncton and umcm-visiteur);
  • Authorized laboratory computers;
  • Free download of Office 365 (Word, Excel, PowerPoint, Teams, OneDrive, OneNote, SharePoint, Microsoft WhiteBoard, etc.)

Reason for disabling a student account

  • One year after your graduation date, your student account will be disabled;
  • If you are not enrolled in any courses in the current session, your student account will be disabled.

Impact of disabling the student account

  • All your access to the networks and resources will be disabled.
  • The Office 365  products installed on your device will be disabled.
  • All the storage resources provided will be deactivated. You must transfer your data before the deactivation date.
  • Disabled account does not however affect your ManiWeb access.

                                                                                                                                                  2021-05-18